After three snacks, she could say there was something wrong with the hamburger and whined to the restaurant’therefore team.
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According to Ms Franco, they laughed once they affirmed the hamburger was actually made from chicken.
“I realised that the feel tasted different. I drove back to KFC and requested them to confirm it was a vegan burger. That’s once the woman who served me it had been a chicken fillet burger,” stated Ms Franco, who became vegetarian following a vegetarian diet her whole life.
“She subsequently known as her colleague that advised me to come indoors. She also stated if I took bites out of it then why didn’t I notice it had been a chicken burger. I explained I’ve been a vegetarian my entire life. ”
Ms Franco, from Pollards Hill at London, originally asked that she talk with the KFC employees from the drive-thru because her infant was asleep in the back seat of the automobile.
However, the team insisted that she come indoors, leading to her having to wake her up little one.
When the branch’s boss came outside, he given Ms Franco the noodle replacement hamburger, which she stated wasn’t adequately cooked.
“That’s when he gave me a vegan burger, didn’t apologise and laughed and explained, ‘You ought to have understood it was poultry ’,” the mom explained.
“All of this team stood there staring at me. I felt ashamed and have been left handed because of not merely a lifestyle option but also a faith being busted and made fun of.
“I was speechless and may ’t say how disgusting their customer support was. ”
KFC issued an apology. “This isn’t good and we’re really sorry for what occurred ,” a spokesperson said.
“Our vegan beans established last month and we took its advent seriously — placing strict new procedures in place to be certain it’therefore functioned correctly, for example, use of distinct colored tongs and storage components. ”
The spokesperson added that the company will be following up with all the Colliers Wood staff “to remind them of the importance of having the right”.
They additional that Ms Franco has been supplied “a free meal on us to set matters ”.